Learn more about measures CMS took in response to the data breach
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Aug. 14, 2025

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Medicare Data Breach Notices and Replacement Cards

 

The Centers for Medicare and Medicaid Services (CMS) recently announced that 103,000 Medicare beneficiaries were impacted by the creation of unauthorized and fraudulent Medicare.gov accounts using personal information obtained by external and unknown sources. The creation of the unauthorized accounts happened between 2023 and 2025 using personal information that included Medicare Beneficiary Identifiers (MBIs), effective dates, last names, date of births, and zip codes. 

 

Once aware of the incident, CMS immediately deactivated the fraudulent accounts and began monitoring claims data for any suspicious activity. In addition, the impacted beneficiaries were mailed letters explaining the data incident and informing them that that they will be receiving new Medicare cards with new MBIs. Impacted beneficiaries were also offered free credit monitoring and encouraged to monitor their Medicare Summary Notices or Explanation of Benefits and report any unfamiliar claims.

 

For additional information including the text used in the mailed notices, please visit https://www.cms.gov/newsroom/press-releases/cms-notifies-individuals-potentially-impacted-data-incident. 

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If you have questions or need help counseling older adults and adults with disabilities on Medicare, Medicaid, or other health benefits programs, reach out to Avisery's "Ask the Expert" service for professionals at

avisery@ageoptions.org or 708-628-3440

About Avisery

Avisery by AgeOptions provides tools and support to professionals serving older adults and people with disabilities, enabling them to help their clients access healthcare coverage that allows them to thrive as they age.

 

Contact us at avisery@ageoptions.org or visit our  website for more information. 

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