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title: "Avisery Alert: Illinois Department of Human Services Data Breach and Notice"
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| View in browser Empowering people to thrive as they age March 9, 2026 Illinois Department of Human Services (DHS) Data Breach and Notice   Avisery recently heard reports of Medicaid beneficiaries receiving notices from the Illinois Department of Human Services (IDHS) regarding the data breach that occurred in September 2025.    DHS uses an internal mapping website to allocate resources and to assist with decision making. In September 2025, DHS became aware that the website was made public. The maps contained Medicaid and Medicare Savings Program information, including a beneficiary's case number, address, demographic information, and which Medicaid program they are enrolled in. DHS immediately secured the map and created a policy that prohibits uploading customer data on a public website.    Notices were sent in early January. If individuals receive this notice, they can call a dedicated hotline (844) 695-1255 to leave a message; the call should be returned within 24 hours. IDHS is not aware of any attempted misuse of personal information because of this incident. Individuals can also contact one of the consumer reporting agencies to place a free fraud alert or security freeze on their credit files.    Click here to view the notice. Additional information can be found in a news report here: https://www.hipaajournal.com/illinois-department-of-human-services-data-breach-2025/    If you have questions or need help counseling older adults and adults with disabilities on Medicare, Medicaid, or other health benefits programs, reach out to Avisery's "Ask the Expert" service for professionals at avisery@ageoptions.org or 708-628-3440 About Avisery Avisery by AgeOptions provides tools and support to professionals serving older adults and people with disabilities, enabling them to help their clients access healthcare coverage that allows them to thrive as they age.    Contact us at avisery@ageoptions.org or visit our website for more information. Explore More Resources: Educational Resources Explore resources on Medicare & Medicaid —made to support professionals navigating the ever-changing world of health care. Avisery Blog Catch up on recent and developing health policy discussions and review policy insights from Avisery through our blog, The Intersection.  Webinar Recordings Our webinars provide in-depth information on health care related topics. Available webinar recordings are on our webpage. Alert Archive Don’t miss out on important updates! View our archive of previous Avisery Alerts above and have interested colleagues sign up for our mailing list here. AgeOptions, 1048 Lake Street, Suite 300, Oak Park,IL,60301,United States,(800) 699-9043 Unsubscribe Manage Preferences |
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